The short version
- Your songs, services, media and Bibles stay on your own computer.
- The Scripture Listener hears the sermon on your computer. Audio is never recorded or sent anywhere.
- We only hold what we need to run your account: your email, your church's name and country, the computers on your plan and your payments.
- Card details go to Paystack, never to us. We don't sell your data or show you adverts.
Who we are
Psalmcast (“we”, “us”) makes the Psalmcast desktop app, this website (psalmcast.app) and the account service at account.psalmcast.app. This policy explains what information we handle and why. If you have a question, email [email protected].
What stays on your computer
Psalmcast is built to work offline. Everything you create or import, including songs, services, media, themes, Bible translations, hymnals, settings and backups, is stored on the computer where you use Psalmcast. We cannot see it.
- Scripture Listener. Speech is recognised on your computer. Audio is processed in memory, is not recorded, and never leaves the computer.
- Phone remote and follow-along. Phones connect to the computer over your own local network. That traffic does not pass through our servers.
- Cloud backup (optional, off until you turn it on) writes to your own Google Drive, OneDrive, Dropbox or S3 storage, using the account you connect. We don't receive a copy.
- Planning Center, YouTube and web pages are fetched directly from those services when you use them, under their own privacy policies.
What we collect, and why
| Information | When | Why we need it |
|---|---|---|
| Email address | When you sign in to start a trial or subscribe | To identify your account, send sign-in codes and important account emails |
| Church name and country | When you set up your account | To show your account, and to choose your currency (naira or US dollars) |
| Computer details: a device ID, a one-way hash of the computer's hardware ID, the computer's name, operating system and Psalmcast version, and when it last checked in | When a computer signs in and when it renews its licence | To activate Psalmcast on that computer, count the computers on your plan, let you remove a computer, and prevent repeated free trials |
| Payment records: amount, currency, plan, status, date and Paystack's reference codes | When you pay | To turn Pro on, keep accounting records and handle refunds |
| Crash reports: the app version, operating system, the error message and technical details of the crash | Only if you turn on crash reports in Settings | To find and fix bugs. Reports are cleaned of personal file paths before they are sent |
| Update checks: your IP address, app version and operating system | When Psalmcast checks for updates (you can turn this off) | To offer you the right update |
| Server logs: IP address, date and the page requested | When you use account.psalmcast.app | To keep the service secure and working |
We never see the content of your services, your song library or your congregation.
Payments
Payments are processed by Paystack. You enter your card or bank details on Paystack's checkout, and Paystack handles them under its own privacy policy and PCI-DSS obligations. We receive a confirmation of the payment, not your card number.
Cookies
This website does not use cookies, analytics or advertising trackers. The account site (account.psalmcast.app) uses one essential cookie to keep you signed in. It is removed when you sign out or when the session ends.
Who we share it with
We don't sell or rent your information. We share it only with the providers we need to run Psalmcast, and only as much as they need:
- Paystack, to take payments.
- Our hosting and email providers, to run the account service and deliver sign-in codes.
- GitHub, which hosts the installer files you download.
- Authorities, if the law requires it.
How long we keep it
We keep your account information for as long as your account exists. Payment records are kept for as long as tax and accounting law requires. Crash reports are deleted once they are no longer needed to fix the problem. When you ask us to delete your account, we delete or anonymise the rest.
Your rights
You can ask us for a copy of your information, to correct it, or to delete your account. You can also object to how we use it. Under the Nigeria Data Protection Act 2023, the GDPR and similar laws you may also complain to your data protection authority. To use any of these rights, email [email protected] from the address on your account.
You can remove a computer from your plan, or sign out, at any time on your account page.
Security
Connections to our servers are encrypted (HTTPS). Sign-in codes and tokens are stored only as one-way hashes, and licences are signed so they can't be forged. No system is perfectly secure, but we work to protect your information and will tell you promptly if a breach affects you.
Children
Psalmcast accounts are for churches and organisations, and are not meant for children under 16.
Changes
If we change this policy, we'll update the date at the top. If the change is significant, we'll tell account holders by email before it takes effect.